Privacy Policy

1. Introduction

Welcome to Rent a Car in Samoa ("we", "our", or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and use our services.

2. Information We Collect

We collect information you voluntarily provide to us, including:

• Name, email address, and phone number when submitting an inquiry
• Vehicle details and contact information when listing a vehicle
• Review content you submit for vehicles
• Any messages or correspondence you send through our platform

3. How We Use Your Information

We use the information we collect to:

• Facilitate communication between vehicle owners and prospective renters
• Display vehicle listings and owner contact details on our platform
• Improve the functionality and user experience of our website
• Respond to your inquiries and provide customer support

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. Information you submit in an inquiry (such as your name and email) may be shared with the vehicle owner you are contacting. Owner contact details are displayed publicly on listings to allow renters to reach them directly.

After a rental, the operator can rate and review you as a renter. These reviews are not public. Other operators see your average rating, the number of operators who reviewed you, how many rentals you have reviewed, and recent comments when you send them a booking request. You can see every review about you in My Rentals and reply once to each. You can ask us to correct or remove a review that is inaccurate.

5. Data Storage & Security

Your data is stored securely on our platform. We implement reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse. However, no method of transmission over the internet is 100% secure.

6. Cookies

Our website may use cookies to enhance your browsing experience. Cookies are small files stored on your device that help us understand how users interact with our site. You can choose to disable cookies through your browser settings, though this may affect some functionality.

7. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction or deletion of your personal data
• Withdraw consent for us to use your data at any time

To exercise any of these rights, please contact us at info@acaconsult.co.nz.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to read their privacy policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:
info@acaconsult.co.nz